Accounts Receivable

Description:

The accounts receivable specialist role at Lifted Logic provides crucial administrative support to ensure efficient client billing, collection, and payment processes. This role demands familiarity with a variety of the company’s concepts, practices, and procedures. Effective communication via phone and email is essential to ensure that all duties are completed accurately, with high quality, and in a timely manner.

Key Responsibilities:

• Monthly Client Billing
  Ensure that all project, ongoing, A la Carte, and hosting client bills are sent out accurately and on time each month.
  
• Reconciliations
  Verify the accuracy of monthly bank, PayPal, and credit card reconciliations.
• Collections
  Perform past due balance reporting on a monthly basis.
  Conduct ongoing client collections via emails and phone calls as appropriate.
  Focus on reducing the current past due amount, targeting the largest and oldest balances.
• Payment Processing
  Securely set up and process monthly recurring client payments.
  Follow up on any failed payments in a timely manner.
• Client Communication
  Respond to client questions and concerns via email or phone call within 24 hours
• Account Tracking
  Track when any client accounts turn past-due and follow appropriate procedures.
  Track all new contracts in QuickBooks and ensure recurring payments are set and invoiced appropriately.
  Setup and manage one-time and recurring ACH payments.
• Internal Communication
  Communicate questions and concerns with supervisors and project managers appropriately.
  Communicate to appropriate parties if any client becomes past due.
• Financial Reporting
  Manage correct categories/tags/classes in QuickBooks.
  Generate appropriate monthly financial reports from Quickbooks.
  
• Employee Setup
  Process new hire paperwork and employee benefits paperwork. Assist with payroll duties as needed.

Qualifications:

• Proven experience as an accounts receivable specialist or in a similar role
• Proficiency in QuickBooks and other financial software.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.